Privacy policy

1. Who is responsible

YAJ Services LLC, trading as YAJ Jet Charter, of Fenton, Michigan, is responsible for personal information handled in connection with this site and our brokerage services. Contact details are in the footer.

2. What this website collects

Trip requests. When you enter a trip, the site works out the distance and an estimate in your browser; nothing is sent at that point. If you then send your request through the form on the trip card, the details you give (your name if you add it, a phone number or email address, and the trip itself) are sent to us, saved in this website’s private administration area, and emailed to us. If you choose to text or email instead, your own phone or email application sends the message and nothing passes through this site.

Analytics. The site uses Google Analytics to understand how it is used: pages viewed, the type of device and browser, an approximate location derived from your IP address, and actions such as opening a trip estimate or pressing a contact button. We do not send your name, phone number or email address to Google Analytics. We do record the route and passenger count an estimate was run for, without anything that identifies you. Google processes this data under its own terms, and you can opt out with Google’s browser add-on or by blocking cookies.

Other services the pages load. A typeface from Google Fonts, map tiles from OpenFreeMap on the range tool, and posts from our own Instagram account where they appear. Each of those requests is made by your browser directly and governed by that provider’s terms.

We do not use advertising trackers and we do not sell data to anyone.

3. What we hold once you contact us

When you send a request, email or call us about a trip, we hold what you give us. For a quote that is usually your name, contact details, and the trip particulars. Once a trip is arranged it also includes passenger names as they appear on identification, dates of birth where required, passenger and baggage weights, travel document details where a trip crosses a border, and any dietary, accessibility, or ground arrangements you ask us to pass on.

4. Why we hold it and who we share it with

We use this information solely to source, arrange, and support your flight. To do that we pass the necessary details to the operating carrier, and where required to fixed base operators, catering and ground transport providers, and customs, immigration, and security authorities.

Passenger weights and identification details are operational requirements of the carrier, not preferences of ours. We share the minimum needed and nothing further.

We do not sell, rent, or trade personal information, and we do not share it for anyone else’s marketing.

5. How long we keep it

We keep trip records, including the disclosures made to you and the documentation supporting a flight, for as long as needed to evidence what was arranged and disclosed, and to meet legal and tax obligations. Enquiries that do not result in a trip are kept only as long as they are useful and then deleted.

6. Marketing

We do not run a marketing list. We will not add you to one, and we will not identify you or your passengers in any marketing material without your prior written consent.

7. Security

We take reasonable steps to protect the information we hold, including limiting access to it. No method of transmission or storage is completely secure, and email in particular is not a secure channel. If you need to send passport details or other sensitive documents, ask and we will arrange a more appropriate method.

8. Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it, and we will do so unless we are required to retain it. Depending on where you live you may have further rights under state privacy law. Write to the email address in the footer and we will respond.

9. Children

This site is not directed at children and we do not knowingly collect information from them. Where a minor travels on a booking, we handle their details only as needed for the carrier to perform the flight, on instructions from the adult making the booking.

10. Changes

We may update this policy. The date at the top shows when it last changed.